Forgot PasswordΒΆ

If ivy Security System is used, on Login page, you will see a Forgot my password link.

login-screen

To reset your password, click on Forgot my password and you will be navigated to below page.

send-email-screen

Input your registered email address and click on Send button. If successful, an email with a link will be sent to this email address. By clicking on this link, you will be navigated to below page.

reset-password-screen

Input new password and password confirmation then click on Continue button. If successful, below page will be displayed.

reset-password-success-screen

Click on Back To Login Page button and log in again with your account.